Breaking the language barrier

A huge part of being global is to be able to communicate with customers in their language in real time. But wouldn't it be expensive to provide such resources in real time? Ask us and we'll say a confident 'No'. In several different languages, of course! A world leader in global information management partnered with us to build a highly scalable SaaS engine for statistical language translations to help companies manage their communications with customers in different languages.

Our decade-long experience in product development helped in breaking down the complex requirements into a product roadmap. Additionally, the partnership leveraged the onsite-offshore model to deliver the products cost-effectively.

As part of this strategic product development partnership, we developed tools to improve the translation services along with client's distributed engineering team in USA and Romania. Combined with other products from the client, the platform allows monolingual content managers and business users to easily communicate with their global customers. We explored the power of Node.js and MongoDB together — ideal for lightning fast, real-time needs of scalable network applications. We used the standard HTTPS protocol to provide encrypted communication and secure identification, so that mission critical content and communications can remain confidential and secure.