Year2017 – Ongoing
Inefficient operations negate growth potential
A $5bn Global Insurance firm was plagued with reduced data integrity, inefficient work distribution, poor tracking, long change management cycles, and frequent user grievances. The challenge lay in addressing these problems and streamlining processes.
Transform by taking away repetition out of work
We stepped in by introducing a Machine Learning-based workflow automation and an innovation program that drives the process automation platform serving 2200 users with 100% user adoption. Over 11mn transactions were streamlined per year as well.
RPA automation drives business value
Our client was able to save $5mn in savings over three years.